BY YOUR SIDE WITH
PERSONALIZED
SUPPORT

What to expect from your CareConnectPSS team

WHAT TO EXPECT

After contacting our CareConnectPSS team, you will be connected with a dedicated Case Manager and receive a patient authorization form that provides information on:

The full scope of our support services

Confidentiality and personalized communication

CareConnectPSS support services are voluntary and confidential

Financial assistance with the CareConnectPSS

FINANCIAL ASSISTANCE WITH THE CARECONNECTPSS
COPAY ASSISTANCE PROGRAM

This program helps eligible US individuals, who are prescribed one of Sanofi Genzyme’s treatments, pay for their eligible, out-of-pocket, drug-related expenses, including copays, coinsurance, and deductibles.

To be eligible, you must meet certain conditions and must not have coverage or prescriptions paid for in part or full under any state or federally funded healthcare program

Your CareConnectPSS Case Manager can provide more information about the Copay Assistance Program and the application process

Insurance coverage
Your CareConnectPSS Case Manager can help with:

INSURANCE COVERAGE

Benefit verification

BENEFIT
VERIFICATION

Determine coverage and assist you in securing required authorization and referrals

Changing coverage

CHANGING
COVERAGE

Understand your options during open enrollment or other times when you are able to change insurance

Relocation

RELOCATION

Insurance verification and coordination when moving permanently or temporarily (eg, seasonally, college)

Disease education/inheritance
Your Patient education liaison can help with:

DISEASE EDUCATION/
INHERITANCE

Disease education

DISEASE
EDUCATION

Coordinates and leads telephone or face-to-face discussions that provide educational information and explain Fabry, Gaucher, Pompe, or MPS 1 disease in a way that makes it easy to understand: what to expect, stages of progression, and unique challenges

Meetings with your support community

MEETINGS WITH
YOUR SUPPORT
COMMUNITY

Helps coordinate meetings with school or college teachers, coworkers, supervisors, or other members of your support community to help them better understand your diagnosis and the challenges you face These meetings would only be held at your request and with your permission

Understanding inheritance

UNDERSTANDING
INHERITANCE

Provides information on disease inheritance with tools, such as a medical family tree, to help identify additional family members who may be at risk for a lysosomal storage disease